The HCAHPS Handbook: Hardwire your Hospital for Pay-for-Performance Success [Kindle Edition]
Author: Quint Studer | Language: English | ISBN: B009F2PECS | Format: PDF, EPUB
The HCAHPS Handbook: Hardwire your Hospital for Pay-for-Performance Success
Posts about Download The Book The HCAHPS Handbook: Hardwire your Hospital for Pay-for-Performance Success from mediafire, rapishare, and mirror link Hospitals have always felt pressure to provide excellent clinical care. And now that the Patient Protection and Affordable Care Act has been signed into law, that pressure has intensified. Increasingly, hospitals will face financial consequences for failing to live up to patient expectations of quality care.
HCAHPS results are directly linked to reimbursement. But they're also a barometer for measuring clinical performance and quality improvement. When hospitals raise their HCAHPS results, they also have fewer falls, lower infection rates, fewer readmissions - all the factors that impact reimbursement.
The HCAHPS Handbook is a practical resource filled with actionable tips proven to help hospitals improve patient perception of care. Because it's broken down by HCAHPS composites, readers can zero in on the parts of the survey that need attention. And the book provides a few carefully targeted tactics they can use to improve the results on each question.
Best of all, these tactics are foundational. They build on what most hospitals (particularly those that have implemented Studer Group's Evidence Based Leadership framework) are already doing. It's about working smarter, not harder. And ultimately, it's about hardwiring the behaviors and processes that lead to consistent excellence - and creating a culture of always. Direct download links available for The HCAHPS Handbook: Hardwire your Hospital for Pay-for-Performance Success [Kindle Edition]
Posts about Download The Book The HCAHPS Handbook: Hardwire your Hospital for Pay-for-Performance Success from mediafire, rapishare, and mirror link Hospitals have always felt pressure to provide excellent clinical care. And now that the Patient Protection and Affordable Care Act has been signed into law, that pressure has intensified. Increasingly, hospitals will face financial consequences for failing to live up to patient expectations of quality care.
HCAHPS results are directly linked to reimbursement. But they're also a barometer for measuring clinical performance and quality improvement. When hospitals raise their HCAHPS results, they also have fewer falls, lower infection rates, fewer readmissions - all the factors that impact reimbursement.
The HCAHPS Handbook is a practical resource filled with actionable tips proven to help hospitals improve patient perception of care. Because it's broken down by HCAHPS composites, readers can zero in on the parts of the survey that need attention. And the book provides a few carefully targeted tactics they can use to improve the results on each question.
Best of all, these tactics are foundational. They build on what most hospitals (particularly those that have implemented Studer Group's Evidence Based Leadership framework) are already doing. It's about working smarter, not harder. And ultimately, it's about hardwiring the behaviors and processes that lead to consistent excellence - and creating a culture of always. Direct download links available for The HCAHPS Handbook: Hardwire your Hospital for Pay-for-Performance Success [Kindle Edition]
- File Size: 1853 KB
- Print Length: 222 pages
- Publisher: Fire Starter Publishing (September 13, 2012)
- Sold by: Amazon Digital Services, Inc.
- Language: English
- ASIN: B009F2PECS
- Text-to-Speech: Enabled
- Lending: Enabled
- Amazon Best Sellers Rank: #237,621 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
- #19 in Kindle Store > Kindle eBooks > Nonfiction > Professional & Technical > Medical eBooks > Administration & Policy > Practice Management & Reimbursement
- #26 in Kindle Store > Kindle eBooks > Nonfiction > Professional & Technical > Medical eBooks > Administration & Policy > Hospital Administration
I am a physician patient experience coach. I shadow providers and coach them on how to communicate with their patient's to improve the patient experience. I have been doing this in outpatient clinics for about a year, and am just starting work with providers in the Hospital. This book is perfect, very helpful, and provides practical tools for anyone wanting to improve those communication skills. This book would be good for doctors, nurses, administrators, managers, etc. If you care about how your patients feel about the services you provide, this book is a must-read. (I love it on my Kindle.)By R.C.
A well thought through and articulated set of usable points on how one improves patient care at the point of interaction. Just down right pragmatic advise across the workflow of patient care with input for patient coordination and overall impact on care and safety. The chapter on post discharge was particularly illuminating.By Yesh Subramanian
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